Their all-in-one platform approach often means that the main competitors offer much better features and functionality (e.g. Zoho's integrations with 3rd party services and apps sometimes are way better than their own apps. Zoho Flow (Zoho's answer to Zapier) goes someway to help integrate their apps, but still some apps just cannot be integrated as needed (Bookings and CRM, Bookings and Inventory, for example). I spent a long time when consulting for several companies trying to customise their integrations between Zoho apps (that really should be there out of the box).

I mean the value is phenominal.Īpps are not as integrated as they could be. It gave us nearly everything in their catalog of programs - at a much lower rate than we were already paying. We were actually considering building our own system internally to save money and then they announced Zoho One. We were subscribing to four or five of their products at a much higher rate per month. On the other hand, if you are a small or medium-sized business with many people controlling different aspects of your business - they can all collaborate and do their jobs here too.Īnd the pricing? It is amazing. If you are a micro-business, then you can handle a lot of normally complicated tasks and processes much easier in Zoho One.

Even on the CRM side - you can customize it to your heart's content, including creating your own tables and interactions between them.Īll of this is great. It has everything including a CRM, accounting, analytics, automated marketing, social management, HR, and even custom apps. Imagine every single thing your business needs to operate and I'm pretty confident that Zoho One includes that. Zoho One was the one that answered all of our problems. We have tried many, many, many programs in our history.

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